PostDoc

Inclusive Mass-Mail Operations

PostDoc unlocks accessibility for your customer-specific information. Imagine transforming customer notices, promotions and agreements into inclusive, multilingual formats.

High volume accessible mail-merge: Postal letters, customer web portals, and emails translated into sign language, simplified easy-read, spoken word, accessible typeface, and international languages on customers’ phones or computers.

Accessible Communication, Elevated Engagement

Discover PostDoc

One of our team will get in touch to arrange a free consultation and demonstration of PostDoc.

PostDoc: Bridge the Communication Gap, Amplify Reach, and Boost Inclusivity

PostDoc unlocks clear, inclusive communication to reach the long tail of customers, regardless of language barriers, or literacy levels.

  • Personalised accessibility: Each customer receives a unique QR code or hyperlink that links to their personalised information in their preferred format (sign language, audio, simplified text, or detected language).
  • Systems integration: Integrate PostDoc into your existing mass-mail and mail-merge operations
  • Effortless compliance: Fulfil your accessibility obligations and promote inclusive communication across all channels.
  • Improved customer satisfaction: Empower your customers with clear, accessible information, fostering trust and loyalty.

Is PostDoc for me?

If you have a need to send templated, personalised communications at scale, PostDoc can help you get your message across to a more complete audience.  If your are a public or private sector B2C, speaking to thousands or millions of customers across the United Kingdom, then PostDoc is for you.

Transformative Communication for B2C Excellence

PostDoc is ideal for:

  • Utilities companies: Bill statements, service updates, outage notices.
  • Local authorities: Public notices, community updates, voting information.
  • Hospitals and medical practitioners: Appointment confirmations, test results, discharge instructions.
  • Bulk marketers: Promotional emails, catalogues, product descriptions.
  • Financial institutions: Bank statements, loan agreements, key fact illustrations, financial information.
  • Insurance companies: Policy documentation, renewal notices, claims information.

 

Customer-Specific Information Delivery

PostDoc makes personalised information accessible by incorporating unique QR codes or hyperlinks in your emails, posted letters, or web communications. Reach every recipient with content delivered in British Sign Language, spoken words, easy-read simplified language, and international languages, ensuring inclusive and engaging communication.

Equality by default, inclusive by design.  You probably don’t know which of your customers find reading English a challenge, and you probably haven’t inspired many more people to become your customers.  We help you to reach people who use alternative communications means, including sign language, spoken word, or foreign languages.

Benefits for businesses:

  • Increased reach and engagement: Communicate effectively with a wider audience, regardless of ability or language.
  • Enhanced brand image: Demonstrate your commitment to inclusivity and social responsibility.
  • Reduced customer service inquiries: Clear communication minimises confusion and unnecessary support requests.
  • Compliance with accessibility regulations: Ensure legal compliance and ethical communication practices.

Why Choose PostDoc?

  • Inclusivity: Empower diverse audiences with accessible communication.
  • Efficiency: Replace traditional paper-based notices with digital, personalised formats.
  • Reputation: Project your organisation’s EDI ambitions, show the world how much you care.

Transform your communication strategy with PostDoc and redefine the way you engage with your audience. Contact us today to enhance your B2C communications with accessibility, personalisation, and inclusivity at the forefront.

Discover PostDoc

One of our team will get in touch to arrange a free consultation, send you more information and demonstrate PostDoc with it’s simple implementation process.